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Privacy Policy

Template Eternal prioritizes the security of your personal data. We operate under the GDPR and all pertinent data privacy regulations when managing your information. For a comprehensive overview of our organization and the policies guiding our services, please consult our Terms and Conditions.

General Information:

This Privacy Policy describes the kinds of information we collect, how we use and manage it, and the purposes behind these actions. It also explains users’ rights concerning their personal data on the website. As a data processor, Template Eternal has implemented strong organizational and technical safeguards to protect the security and integrity of your data across the website and its subdomains.

Type of data collected:

Depending on the circumstances or issues involved, the techniques for acquiring and analyzing data may vary.

Personal details:

During registration, we typically collect only the user’s email address. In certain situations, we may request additional information to address specific issues. We also gather data about communications and any information users voluntarily provide when contacting us by phone, email, mail, or other channels. This information helps us review, investigate, and respond to inquiries or feedback. Please note that all phone calls and other interactions with our team are recorded and stored, and such data may be used in our engagements with users, including in dispute resolution or legal proceedings.

Payment information:

The Payment Processor may provide us with the information users submit to process transactions. This data can include credit or debit card numbers, cardholder names, billing addresses, contact details, and other relevant information. It is used solely to complete the transaction and is not disclosed to third parties, except to financial institutions and regulatory authorities involved in processing or compliance. By proceeding with a transaction, users confirm that the bank cards and payment accounts they use are legitimately theirs and are not connected to any illegal activities.

Information we collect from partners:

We gather information such as company names, partner details, site URLs, telephone numbers, email addresses, banking information, and other pertinent data to facilitate smooth collaboration, verify identities, communicate effectively, process payments, deliver support, and conduct risk management, fraud prevention, and related evaluations.

Automatically collected information:

When you visit our website or use the services offered by Template Eternal, we automatically collect certain information. This can include your browser type, access times, pages viewed, IP address, device information (including whether you’re using a mobile or desktop device), operating system, your activity on our site, geolocation data (subject to your device permissions), and other related metrics. Much of this data is gathered via cookies. Cookies are small text files with limited data used to identify your device when connecting to our server. HTTP cookies help differentiate individual users; when you connect, the server creates and stores data in a cookie, linking it to a unique identifier for your device and session. As cookies are exchanged between your device and our server, the server recognizes the identifier and can tailor the information and services it provides accordingly.

Means of collecting personal data:

Personal data is collected when users participate in certain actions on our websites, willingly provide information, or merely browse the Template Eternal platform, including if accessed through links from external third-party sources.

Disclosure of Personal Information:

Personal data of users may be retrieved under these circumstances:

  • Internal personnel needing access to carry out their official functions;
  • Approved external collaborators with a legitimate purpose for accessing the data.

We may disclose a user’s personal information to third parties in these situations:

  • With explicit user authorization to disclose the information.
  • When limited data sharing is necessary to provide support, conduct verification, or activate third-party software.
  • When a user engages third-party services via our platform, and the subcontractors or service providers need access to fulfill their contractual obligations (the access may occur within their applicable operational jurisdictions).
  • When disclosure is required to protect our rights or to comply with legal proceedings, court orders, or other legal requirements.

Storage of personal information:

User-submitted personal information may be stored on multiple local servers. We retain this data only for as long as necessary to provide our services and to comply with applicable legal obligations. If users wish to have their personal data deleted, they can contact our support team to request removal; note that deletion will also deactivate the user’s Template Eternal account. All retained data is handled in accordance with this Privacy Policy.

Security Measures:

To safeguard user information, we implement a broad range of security measures aimed at preventing unauthorized or illegal access, as well as accidental loss or destruction. These measures include:

  • Limiting access to user data strictly to essential personnel, adhering to confidentiality standards where applicable, and using anonymized data whenever possible;
  • Storing all user data on secure servers equipped with advanced security protocols;
  • Verifying the identity of anyone requesting access to sensitive data before granting entry;
  • Employing SSL certificate encryption to protect all data transmitted during communication.

We are not responsible for any attempts by users to bypass the privacy protections on our website. Once users gain access to restricted areas of the platform, they are solely responsible for keeping their login credentials secure. Sharing login information with unauthorized third parties is strictly prohibited. If a user chooses to share their information via a third-party site linked from Template Eternal, they should review that third party’s privacy policy to understand how they handle data and protect confidentiality. Template Eternal accepts no responsibility for the privacy practices or behavior of third-party websites.

Children's privacy:

Template Eternal’s services are intended solely for users who have reached the legal age in their country of residence. By signing up or using any part of our platform, you acknowledge that you meet this requirement. Users who are below the legal age are not eligible to create an account, make purchases, or access our services. If it comes to our attention that an underage individual has registered or used our services, we will promptly disable the account and permanently remove all related personal information.

Changes to our Privacy Policy:

We may periodically update or amend this Privacy Policy. Please review this page from time to time to stay informed of the latest version. Translations of this Policy into languages other than English are provided for convenience only. For precise and authoritative guidance, please refer to the original English version, which constitutes the guiding text.

Contact us:

Users retain the right to file a formal complaint with the appropriate data protection authorities. If they believe their privacy rights have been violated or if they have any unresolved concerns, they are encouraged to reach out to us at for assistance.